Mihir Joshi

Hidden revenue opportunities in a manufacturer’s installed base worth over 100 million dollars, driven by service expansion and asset insights.

The $100M Opportunity Hiding in Your Installed Base

Service Revenue & Business Growth /

Every industrial organization is sitting on an untapped revenue engine, the installed base. Yet, without asset lifecycle visibility and a strategic aftermarket approach, millions slip away each year. Discover how C-level leaders can unlock millions in untapped revenue from service contracts, parts sales, upgrades, and asset insights. Learn six proven levers for aftermarket growth, and a case study showing how one manufacturer uncovered $500M+ in hidden opportunities.

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Five strategic mistakes sabotaging field service success in 2025, including data silos, chasing AI, underinvesting in upskilling, and treating field service as cost center.

5 Strategic Mistakes That Are Sabotaging Field Service Success

Field Service Strategy & Transformation /

In 2025, companies are investing heavily in field service transformation, but many still miss the mark. This article uncovers five critical missteps, from treating field service as a cost center to neglecting customer journeys, sidelining frontline teams, and misaligning business and IT. It’s a wake-up call for leaders to rethink transformation not as a tech upgrade, but as a strategic shift,one that connects people, data, and experience through a focused FSM strategy.

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Field service trends for 2025 illustrating new technologies, workforce challenges, and the future direction of service operations.

The State of Field Service in 2025: Trends, Challenges & the Road Ahead

Field Service Strategy & Transformation /

In 2025, field service is no longer a back-office function, it’s a strategic growth engine. This article explores key trends like predictive maintenance, unified technicians, and Agentic AI, along with challenges in talent, tech stacks, and digital adoption. Learn where field leaders should focus and why solving real problems, not chasing shiny tools is the key to success.

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